Privacy Policy

Privacy Policy

Introduction

Welcome to https://emergency-water-extraction-pomona-ca.ecojohns.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is always respected. This Privacy Policy outlines how Emergency Water Extraction Pomona CA (hereafter referred to as “we,” “us,” or “the Company”) handles the personal information of visitors and users of our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with our digital platforms, including:

  1. Our official website at https://emergency-water-extraction-pomona-ca.ecojohns.com.
  2. Any mobile or desktop applications developed by us.
  3. Services offered through these platforms, such as user accounts and customer support.
  4. Products available for purchase on our site.

Please note that this policy does not extend to third-party services or websites linked to ours via external links. These entities have their own privacy policies, and we encourage you to review them before engaging with any such services.

Processing Activities

This Privacy Policy becomes effective whenever you:

  1. Use our applications or services as a registered user.
  2. Visit our website and interact with its content.
  3. Subscribe to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. The types of information we gather include:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Securely processed data related to your payment methods for purchases or subscriptions.
  3. Financial Information: This may include transaction history, billing addresses, and other financial records necessary for processing payments.
  4. Purchase Information: Data about products or services you’ve bought from us, including order details and preferences.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data from GPS signals.
  6. Location Data: Information about your physical location when using our location-based services or providing consent for location sharing.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms help us improve our products and services.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your permission) to personalize your experience.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We obtain this data through various means: user input forms, online interactions, automated tracking technologies (like cookies), and partnerships with third-party service providers.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience while using our services:

  1. Strictly Necessary Cookies: Essential for navigating our website and ensuring basic functionalities.
  2. Preference Cookies: Remembering user preferences, such as language settings or display options.
  3. Analytics Cookies: Tracking site usage, gathering statistical data, and understanding how users interact with our content to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to strict data retention policies, keeping personal data only for as long as it is necessary for the purposes collected or as required by law. Once the data’s purpose is fulfilled, it is securely deleted or anonymized.

Security Measures

The protection of your personal information is a top priority. We employ robust security measures, including:

  • Encryption: Secure data transmission and storage to protect against unauthorized access.
  • Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict data privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from them.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to or reject certain uses of your data.
  7. Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

We appreciate your trust in us, and we are dedicated to maintaining a transparent and responsible data handling practice.